Information about our basic contract structure
Accessing and understanding your contractual agreements with Spendesk is straightforward. This article provides details about Spendesk's contractual terms and guidance on obtaining assistance for any related queries.
Spendesk's Contractual Basis: Terms and Conditions
Spendesk's relationships with customers are founded on the acceptance of their Terms and Conditions, rather than individually signed contracts. The Terms and Conditions serve as the binding agreement between Spendesk and its customers. To review these Terms and Conditions, simply visit the Spendesk website: Spendesk Terms and Conditions.
Clarifications on Signed Contracts
Spendesk does not automatically issue individually signed contracts to our customers. Instead, relationships can be based on the acceptance of the standard Terms and Conditions available online. This simplifies the process and ensures consistency across all customer agreements.
Assistance With Contractual Queries
If you need further assistance with your contract or have specific concerns, you can reach out to Spendesk's Customer Strategy team. This team is dedicated to handling all contract-related inquiries, including understanding the Terms and Conditions or addressing specific concerns.
How to Contact the Spendesk Billing Team
Send an email to your customer strategist or to support@spendesk.com.
In your email, include the following details: Your company name; a clear description of the specific aspects of the contract you need assistance with.
By providing these details upfront, our team can process your request efficiently and accurately.
For any further questions or clarifications, do not hesitate to reach out to Spendesk Support.