There are three ways to fund and manage the budget for a Spendesk physical card, whether you are an Administrator (or Account Owner) or a user.
1. Define a Monthly Budget
As an Administrator or Account Owner, you can set up a monthly budget when ordering the card or after it has been activated.
To access and edit the monthly budget, go to the Cards tab.
Admins and Account Owners have visibility into all company cards.
Requesters can view and manage only their own card.
The monthly budget represents the amount available on the card. It is automatically reloaded at the beginning of each month.
This budget is pre-approved by the Administrator, and it may be higher than the approval policy set up in Spendesk.
2. Top Up the Card
If the card is used infrequently, it might be better to top up the card with additional funds as needed.
As a Requester:
Go to the Cards tab.
Select Top Up.
Depending on your approval policy, the top-up request may be processed immediately, or it may require approval from your approver.
Once approved, the funds will be automatically added to your physical card.
As an Administrator:
Go to the Cards tab.
Select the card you wish to top up.
Select Top Up.
3. Combine a Monthly Budget and Top-Ups
If you exhaust your monthly budget but still need additional funds, you can request a top-up for your card. This allows you to continue using your physical card until the beginning of the next month.
For more details on how to set a monthly budget or request a top-up, please refer to the sections above.
FAQ
Q: Can I set a monthly budget after my card is activated?
Yes, you can set or modify your monthly budget at any time by going to the Cards tab.
Q: How do I request a top-up for my card?
You can request a top-up by going to the Cards tab and selecting the Top Up option. Depending on your approval policy, it may require approval from an approver.
Q: What happens if I reach my monthly budget before the end of the month?
If you reach your monthly budget, you can request a top-up to continue using your card.
Q: Can I change the card’s limit?
Yes, you can increase the card’s limit, but the funds are not reloaded. Instead, the available limit will be updated to reflect the new amount.
For further questions, feel free to contact us at support@spendesk.com.