You can use your Spendesk physical cards to withdraw cash at ATMs. Please keep in mind that you will need to add receipts for any cash purchases related to these withdrawals, directly in Spendesk, under the corresponding payment line.
For example, if you withdraw 400 GBP and make 2 payments of 150 GBP and 1 payment of 100 GBP, you must add at least 3 receipts on Spendesk for the 400 GBP withdrawal.
Cash Withdrawals
Activate Cash Withdrawals
Before using the cash withdrawal feature, contact your CSM or Account Billing Manager to enable the option. Make sure your billing plan is compatible.
As the account Owner, you must activate the Cash Withdrawal feature for each card. This can be done either during the order process by selecting the 'enable withdrawal' button or later in the card settings.
To enable the feature:
Go to Cards.
Select the card you wish to enable cash withdrawals for.
Go to Settings.
Toggle the feature on.
If needed, you can disable it at any time by following the same steps.
Once enabled, the Requester is able to withdraw cash.
Withdrawal Fees
A fee of 0.75% per withdrawal applies, with a minimum charge of €1. This fee will be applied regardless of whether you withdraw cash in your card's currency or another currency.
If your company’s wallet is in EUR and you withdraw 10 EUR, 11 EUR will be charged to your account.
If your company’s wallet is in GBP and you withdraw in EUR, 11 EUR + 2.99% currency conversion fee will be charged to your account.
Please note that some countries and ATMs may charge additional fees on top of the card's withdrawal fee and the 2.99% currency conversion fee. As a result, you may end up paying more than just the withdrawal amount, the 0.75% fee, and the 2.99% currency conversion fee.
Check Withdrawal Limits
For detailed information about withdrawal limits, refer to our dedicated article.
FAQ
How can I activate cash withdrawals on my Spendesk card?
You can activate cash withdrawals by contacting your CSM or Account Billing Manager and then enabling the feature in the card settings under Cards > Settings.
What fees are associated with cash withdrawals?
There is a 0.75% withdrawal fee, with a minimum of €1. If withdrawing in a different currency, additional currency conversion fees may apply.
Can I withdraw cash in any currency?
Yes, but please note that if you withdraw cash in a currency different from your company’s wallet currency, you will incur a 2.99% currency conversion fee.