Important :
Each Spendesk account has only one designated Account Owner.
You have the flexibility to transfer this role to another confirmed member.
Steps to Permanently Transfer Account Ownership:
Navigate to your avatar (located in the top right corner).
Access 'My Profile.'
Select 'Transfer Your Rights.'
Click on 'Transfer Your Account Ownership Permanently.'
What you need:
ID proof of the new account holder.
Proof of residence/address + Proof of identity of the legal representative delegating the power of attorney (if applicable)
Nominative email address of the account holder
Account holder's telephone number
City and country of birth
➡️ Upon becoming an Account Owner, the member also gains roles as a Requester, Controller, and Administrator.
Permanently Transfer Organization Ownership:
When your company has several Spendesk entities, transferring the organization's ownership to another user is possible. This empowers the new owner to create a new wallet if necessary.
⚠︎ Ensure that the member receiving Organization ownership is already a member on all wallets.
Go to your avatar (located in the top right corner).
Access 'My Profile.'
Select 'Transfer Your Rights.'
Click on 'Transfer Your Organization Ownership'