This tutorial is aimed at Controllers and Account owners. If you don't manage to resolve your Xero errors, reach out to our Care Team.

Check the status of your expense

After pushing your expenses to Xero, you are able to spot if an error occurred thanks to the warning icon (⚠️). The icon will appear next to the "Payments > Exported" menu item:

Once on this tab, you see a red warning message telling you that some expenses could not be pushed to Xero. You can click on the "Show only payments in error" link to focus on these:

We highlight in red all expenses that couldn't be pushed. Click on one to get more details and choose between re-exporting it to Xero or manually adding it and marking it as "accounted".

Errors you may face

Here's a list of the possible error messages you may encounter:

👉 If you need any assistance, reach out to our Care team.

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