If you've just blocked your card after 3 wrong attempts to use your PIN, you have two options:

  • As most of our cards are coming from Great Britain, they can be unblocked if you happen to be in the UK. Simply go to an ATM located in a major bank branch, and you should be able to see a new 'PIN Unlock' option or you can otherwise view your remaining amount.

  • Unfortunately, if you're located elsewhere, please contact your support team to ask our banking partner to unblock your pin tries (0-3 days).

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