Historically, Spendesk worked with prepaid cards. Spendesk cards are now changing and we are currently moving from prepaid cards to debit ones.

👉🏻 Trust us, this small step now makes spending online even more effective.

Why are debit cards better for you?

Virtual debit cards are a better and more flexible way to manage your online spending. Compared to prepaid cards, they offer:

  • Even better acceptance rates (fewer issues on Google ads, Facebook ads, Uber for Business, LinkedIn, Twitter, and Amazon, among others)
  • Higher spending limits (see our dedicated Help Center article)
  • More flexibility regarding cash reserves: basically prepaid cards are "blocking" funds while debit cards are not. As a result, you will need to mobilize less cash on Spendesk.

When will this happen?

  • September 2019: all new virtual cards (including new subscription cards) are virtual debit cards.
  • January 2020: all new plastic cards are plastic debit cards.
  • March 2020: we started replacing existing plastic cards

Over the upcoming months, we’ll also have to replace the former subscription prepaid cards (created before September 2019).

What do you need to do?

Each subscription card holder will receive an email. To ensure an easy and smooth transition, they’ll have 90 days to renew all their old subscription cards and update the new billing information on the suppliers’ websites.

This costs you nothing.

What’s next?

Once all prepaid cards are moved to debit cards, we’ll be able to adapt the product to debit cards and their underlying specificities: you’ll benefit from more flexibility regarding cash reserves as less cash will need to be mobilized on Spendesk.

We’re here to help!

If you have any questions, please contact our Customer Support team at support@spendesk.com or directly through our chat by clicking on “Need help?” in Spendesk.

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