When using single-use virtual cards in Spendesk, you might encounter errors related to spending limits. These cards are specifically designed for one-time transactions, which means they cannot be reused for additional payments or recurring expenses. Below, we outline common causes for these errors and solutions to resolve them effectively.
Understanding Single-Use Virtual Cards
Single-use virtual cards in Spendesk are created for one-time expenses. Once a transaction is completed or canceled, the card cannot be reused. This design ensures security and prevents unauthorized transactions.
Common Errors and Their Causes
Error: Monthly Spending Limit Exceeded
You might receive an error stating that the monthly spending limit has been exceeded when using a single-use virtual card. This is often a result of attempting to reuse the card for additional or recurring transactions. Such cards are not compatible with monthly or multiple uses and are limited to the initial payment for which they were created.
Error: Spending Limit Message Despite One-Time Design
Another scenario involves encountering spending limit messages even though the card was created for a one-time transaction. This often happens if the original transaction fails or is canceled. In this case, the card becomes invalid for subsequent attempts, as it has already fulfilled its purpose as a single-use card.
Steps to Resolve Spending Limit Errors
Create a New Single-Use Virtual Card: If you encounter any spending limit errors, the recommended solution is to generate a fresh single-use card in your Spendesk dashboard. Use this new card for your intended transaction.
Block Compromised Cards: If you suspect that a virtual card has been compromised or is being used fraudulently, promptly block it within the Spendesk application. This prevents any unauthorized attempts to use the card.