Request your virtual card
Go to your account and click on New Request.
Then Make a purchase request > Request a Virtual Card
You can choose between a single-use card and a recurring payments card.
Fill in the information related to your request (amount, description, supplier...)
When you're ready, click on Confirm my request.
Once you've successfully submitted your request, it will either be automatically approved or sent to approval depending on your approval policy. You should receive a notification once approved.
Then, head to the Expenditures > Requests tab.
Click on "Get card".
Pay online as usual, by entering your card numbers, expiry date, cvv code and billing address.
Some transactions will require a 3DS-confirmation which is why we ask you to fill your phone number on Spendesk.
Request a recurring virtual card (mobile)
You can also request recurring cards from the mobile app. 💪
To do so,
Log in
From the Home page, select ‘+New Request’, then ‘Request a virtual card’ and choose ‘Recurring’ then enter an amount, description and fill relevant/mandatory fields.
Send your request and wait for it to be approved (unless your approval policy is that you require ‘no approval’ or ‘sometimes’, in which case it can be automatically approved).
Always put a slightly higher budget
Suppliers can only charge what's loaded on the card. We automatically add €/$/£2 to cover extra fees. Still, you should always round the requested amount up to the nearest euro/dollar/pound. The remaining funds go back to your Wallet as soon as the payment is settled.
Quarterly / yearly budgets
Recurring payments cards are valid for 4 years and you can make multiple payments within your monthly budget.
You can choose between monthly, quarterly, or yearly recurrence
Cancel your request
You've requested a virtual card but in the end, you are not using it? No worries, you can cancel the request.
Head to the Requests tab
Tick the box on the left side of your request.
You can select several at a time if needed.
A "Cancel" button appears on the top of the page: click on it and you're done!