Log in with an email address and password
Spendesk supports several login methods including Google, Microsoft, and SAML SSO. If your company hasn't configured single sign-on, or if you prefer to use your email address and password, follow the steps below.
For: All roles (Requester, Controller, Administrator, Account Owner).
Before you start
Every Spendesk account is assigned one login method: Google authentication, Microsoft Connect, SAML SSO, or email and password.
If your account was created with Google, Microsoft Connect, or SAML SSO, no password was ever set for it. You cannot log in with email and password unless your login method is reset.
You can check or add a password from My Profile > Security, unless your company enforces SAML SSO only.
How to log in
Go to app.spendesk.com.
Enter your email address in the Email field.
Enter your password in the Password field.
Click "Sign in".
💡 You will need to enter your email and password each time you log in if your company hasn't enabled SSO.
Forgot your password?
If you've forgotten your password, you can reset it from the login page or from your profile. See Edit your profile details for the full steps.
ℹ️ This only applies if you don't log in via Google, Microsoft, or SAML SSO.
Tips to keep your account safe
Your password is encrypted — Spendesk stores your password in encrypted form. We never see your actual password and cannot tell you what it is.
Never share your password — Spendesk support will never ask for your password. Sharing it gives others full access to your account.
Use a password manager — Tools like 1Password help you create and store strong, unique passwords.
Don't reuse passwords — Using a unique password for Spendesk protects your account in case another service you use is compromised.
Don't write passwords down — Avoid sticky notes, spreadsheets, or unencrypted documents. Contact your IT team for guidance on approved password management tools.
Troubleshooting
Symptom: You see "Invalid email or password" even though you're sure the password is correct.
Cause: Your account is actually set up with Google authentication, Microsoft Connect, or SAML SSO. No password was ever created for it, so email and password login always fails, even with the right-looking credentials.
Resolution: Try logging in with "Continue with Google" or "Continue with Microsoft" instead. If you're not sure which method your account uses, contact your Account Owner or Administrator, or contact Spendesk support.
Symptom: You click "Forgot password?" but never receive a reset email.
Cause: Your account doesn't have a password because it was created with Google, Microsoft Connect, or SAML SSO. Spendesk does not send password reset emails for these accounts.
Resolution: Log in using your assigned SSO method (Google or Microsoft) instead. Once logged in, you can add a password from My Profile > Security as a backup login method, unless your company enforces SAML SSO only.
Symptom: Your account becomes locked or login keeps failing after several attempts.
Cause: Multiple incorrect password attempts trigger a temporary security delay to protect your account from unauthorized access.
Resolution: Wait a few minutes and try again with the correct password, or use "Forgot password?" to reset it. Contact Spendesk support if you're still unable to log in.
Symptom: Login still fails after resetting your password.
Cause: The password reset link expired (links expire 3 hours after being sent), or a newer reset request invalidated the earlier link.
Resolution: Request a new password reset link from the login page and use it within 3 hours of receiving it.