It's very easy to check an invoice's status on Spendesk.
Tabs depending on the status of the invoice
If you can see the invoice on the Requests tab, it means it's either pending approval, or pending reimbursement, or denied.
The status will show "To approve/ Approved/ Rejected".
If you've split an invoice's payment in several payments, then part of the invoice's amount might be visible in Payments while the main request still shows in Requests.
If your invoice shows in Payments and not in Requests anymore, it means the supplier has been paid fully.
👉🏻 You can create a new request with the right info if an invoice request has been rejected for a specific reason.
Cancelling an invoice with status : approved
Go to the Requests tab > all requests and find the invoice to delete.
If the invoice has been approved by an approver, it can be deleted
If the invoice has been approved by an approver AND then by Finance teams (Controllers), it cannot be deleted. You need to mark the invoice as paid and then delete the invoice from the export before importing it to your accounting system.
Invoices paid outside of Spendesk
As we do not offer invoice payment via Spendesk for now, our teams cannot know for sure whether an invoice was paid after a Controller marked it as paid.
➡️ If your team chose to pay the invoice via XML, make sure as a Controller to share this file with your company's bank for them to initiate the payment.
➡️ If you chose to pay the invoice via a CSV download, make sure you pay the invoice manually from your company's bank.