It's very easy to check an invoice's status on Spendesk.

Tabs depending on the status of the invoice

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If you can see the invoice on the Requests tab, it means it's either to be approved or refused / already approved or refused. The status will show "To approve, Approved, Rejected".

If you've split an invoice's payment in several payments, then part of the invoice's amount might be visible in Payments while the main request still shows in Requests.

If your invoice shows in Payments and not in Requests anymore, it means the supplier has been paid fully.

๐Ÿ‘‰๐Ÿป You can create a new request with the right info if an invoice request has been rejected for a specific reason.

Cancelling an invoice with status : approved

Reach out to the Requests tab. Unless a payment has already been made on this request, you can delete the invoice request before it's paid.

Invoices paid outside of Spendesk

As we do not offer invoice payment via Spendesk for now, our teams cannot know for sure whether an invoice was paid after a Controller marked it as paid.
If your team chose to pay the invoice via XML, make sure you shared this file with the bank for it to initiate the supplier's payment.
If you chose to pay the invoice via a CSV download, make sure you made the manual actions needed on your bank's interface (manual transfer).

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