Spendesk gives you access to payment services, including payment accounts, debit cards, and wire transfers, through regulated payment service providers ("PSPs"). Your PSP depends on your company's location.

For: All Spendesk customers located in the United Kingdom.

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For customers located in the United Kingdom, Spendesk provides payment services in GBP (£) through Adyen N.V.

Adyen N.V. is a credit institution (a type of bank) licensed by the Netherlands Bank (De Nederlandsche Bank) under number 34259528. Adyen N.V. acts through its UK branch, which the Financial Conduct Authority (FCA) authorises to provide payment services under number 779800.

You can verify Adyen's UK authorisation at any time in the FCA register.

Spendesk SAS only provides the software platform. It does not hold your funds. If Spendesk SAS became insolvent, this would have no impact on the funds held with Adyen N.V.

Your funds are credited to an electronic money account with Adyen N.V. Electronic money accounts are not protected by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme, which normally covers up to £85,000 per customer at a bank.

As stated in Adyen's Professional Client Confirmation Request: "This means that if Adyen goes out of business, the electronic money issued to you, through the Services, will not be covered by FSCS, which means that you may not be paid back in full."

However, Adyen N.V. is authorised and regulated in the Netherlands and must meet strict capital and liquidity requirements. These requirements are designed to keep the risk of Adyen going out of business very low. Adyen is a listed company, and Spendesk selected it as a partner because of its financial strength. You can view Adyen's financial statements at any time on the Adyen investor relations page.

Symptom: You can't find confirmation of Adyen's FCA authorisation.
​ Cause: The FCA register requires the correct firm reference number to display results.
​ Resolution: Search the FCA register using firm reference number 779800, or search for "Adyen N.V." directly.

Symptom: You're concerned your funds aren't covered by the FSCS.
​ Cause: Adyen N.V. issues your funds as electronic money, not as a bank deposit, so FSCS protection (up to £85,000) does not apply.
​ Resolution: Review the fund protection details above. If you need further reassurance, contact Spendesk support with your specific question.

Is my Spendesk account a UK bank account?
No. Your Spendesk payment account is an electronic money account provided by Adyen N.V., not a traditional UK bank deposit account.

Does the FSCS cover my funds if Adyen becomes insolvent?
No. Electronic money accounts aren't covered by the FSCS. Adyen N.V.'s strict regulatory capital requirements are designed to make insolvency very unlikely.

What currency does my UK payment account use?
Your UK payment account operates in GBP (£).

💡 Tip: You can verify Adyen's FCA authorisation at any time using firm reference number 779800 in the FCA register.

🔒 Access: This information applies only to Spendesk customers with a billing address in the United Kingdom. Customers in the EEA and US have different partner PSPs.