Spendesk

How to setup your two-step authentication.

Setup your two-step authentication (Authenticator app, SMS or Spendesk mobile app)

Step-by-step guide to restoring a user's access.

How can an Account Owner or Administrator unblock a user who has lost access to their authentication methods?

Spendesk legal notice and security protocols.

Legal and Security

More information on GDPR, our privacy policy, cookies, storage and security.

Protection of my information

Spendesk GDPR policy

Every Spendesk customer goes through a KYC check while opening an account or during a periodic review. We explain here what it is about.

KYC review - what is it ?

KYC for Companies - required document and process

KYC for Associations - required document and process

Understanding PSD2 and Strong Customer Authentication (SCA)

Find all the legal information about our website.

Our legal notice

Document Sealing and Digitisation (e-receipts)

FAQ - our KYC process

Procedure to report any complaint, claim or dissatisfaction related to your experience with Spendesk

How to make a complaint?

Compliance

Spendesk is not a traditional banking institution. Learn more in this article!

A short introduction to the difference between Spendesk and a bank

Download a confirmation of balance

Payment service provider (EEA customers)

Payment service provider (US customers)

Payment service provider (UK customers)

Payment services

Why we are securing Spendesk access and transactions.

Legal framework : secure your access to Spendesk

Strong customer authentication (SCA) on mobile

Spendesk checks passwords against known breaches to help you stay secure when creating, updating, or resetting your password.

🔐 Strong Password Security

How can I manage my security code in Spendesk, including resetting and modifying it?

Secured login (SCA) 

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