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Delete a member

How to delete a member and what happens when you delete a member.

Updated over 2 weeks ago

As an Administrator or Account owner, your can remove members from the list when they leave the company or do not use their Spendesk account.

Remove a member on Spendesk

head over to Settings > Organisation > Members.

  • Click on the member you want to delete.

  • Click on the red link at the bottom in the new window that pops up: "remove the member from your company".

  • Follow the instructions in the new window and then check the box that reads I acknowledge and confirm.

What happens when you remove a member?

  • Their single-use cards are deactivated.

  • Regarding subscription cards:

    • If your company is in EEA, you can directly choose to which user transfer subscription cards.

    • If your company is in UK, subscription cards will be deleted (subscription transfer is not available yet for UK companies)

  • Their physical card will be deactivated and removed from the platform.

  • The member won't be able to log in again or access their company account on Spendesk.

  • Also, email reminders will no longer work.

  • Controllers and Team Managers can continue to upload missing receipts on behalf of the removed user.

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