Who can approve requests?
Approvers don't have their requests self-approved unless their spending policy says so.
The following roles/permissions can approve or reject expense claims requests:
Accounts owners
Team or Cost Center approver
Approve or reject expense claims
Every week, approvers receive a notification about pending expenses waiting to be reviewed. They can also approve or reject any expense claims from our mobile app!
As an approver,
Go to Requests > To approve,
Select the expense you'd like to review,
Review the information provided. If needed, amend the description and/or any other information.
Click on Edit amount to reimburse if you'd like to review the amount to be reimbursed.
Accept the expense by clicking on Approve Request OR Decline the expense by clicking on Deny Request. You should be able to provide a reason for this. A weekly email will be sent to the member who submitted the expense, notifying them of their expense's status.
It is also possible for approvers/finance teams, when part of a request (invoice or expense claim) is incorrect, to invite the requester to edit the request so that it can be resubmitted. This saves time without having to fill in all the fields again.
To edit your request, go to the Requests page.
If accepted, expense claim requests will appear in the Expense claims > To review tab. Controllers and Account owners can now review and reimburse them. Once reimbursed, accepted expense claims move to the Prepare tab and All payments simultaneously.
N.B: If a request is accepted by another member in the approval flow or by the account owner, it is not visible in "To approve" anymore for the approver.