Spendesk automatically converts expense claims submitted in a foreign currency into your Spendesk wallet currency, so you always know exactly how much to reimburse.

For: Employees submitting expense claims, and Controllers and Account Owners who review and reimburse them.

Controllers and Account Owners can override the automatically suggested amount, for example to apply a fixed exchange rate instead of the daily rate.

The expense claim shows the reimbursement amount in your wallet currency. Once confirmed, this is the amount transferred to the employee, either directly from Spendesk or via your own bank using a CSV/XML file.

Symptom: The amount an employee receives differs slightly from the amount of their original receipt.

Cause: The exchange rate used at the time of reimbursement can differ from the rate on the day the expense was incurred, because Spendesk uses the exchange rate of the day the claim is reviewed.

Resolution: A Controller or Account Owner can manually edit the suggested amount in Expense claims > Review and apply a fixed exchange rate instead.

Symptom: You can't reimburse an employee directly from Spendesk in their local currency.

Cause: Reimbursing directly from Spendesk by wire transfer currently only supports EUR from a EUR wallet and GBP from a GBP wallet.

Resolution: Export the reimbursement as a CSV or XML file and process the transfer manually from your own bank account.

💡 Tip: If several employees regularly submit claims in the same foreign currency, review their claims together in Expense claims > Review to apply a consistent exchange rate.

👥 Roles: Only Controllers and Account Owners can edit the suggested reimbursement amount.