At Spendesk, there are various people to help you, with different roles however 😊
Let's make it easy to know who to contact when you have a question or issue! 👀
The support team
Contact them for a question about payments (to do, failed, done, pending....), features, an action required on your account or the mobile app, bugs...
Via chat
Your billing team
Contact them about billing, the setup of a new entity, advice on use, or training material.
You can get to know the entire Account Manager team in this introductory video (1 minute). In it, we clearly explain the role of the Account Managers, which is to help you get the maximum value from Spendesk.
2 Webinars are also available:
getting to grips with the platform (to review payment methods and get used to Spendesk) ;
Accounting (to set up your accounting on Spendesk and save time on accounting entry)
When in doubt:
