Follow these best practices to reduce the risk of fraud when using your Spendesk card.
For: All cardholders with a personal physical or virtual card.
Before you start
Never share your card details, PIN, or one-time codes with anyone.
Protect your card details
Only enter your card details on trusted, secure merchant websites.
Avoid saving your card details on public or shared devices.
Recognize suspicious activity
Unexpected charges from unfamiliar merchants.
Requests for your card details by email or phone claiming to be from Spendesk.
What to do if you suspect fraud
Block your card immediately from the Cards tab.
Contact Spendesk support with the transaction details.
Expected result
Blocking your card stops any further unauthorized transactions immediately.
FAQ
Will Spendesk ever ask me for my card PIN or one-time code?
No. Spendesk will never ask for your PIN or one-time codes by email or phone.