Spendesk asks for your date and place of birth to comply with banking regulations when issuing your card.
For: All Spendesk cardholders.
Why this information is required
Spendesk's banking partners are legally required to verify the identity of every cardholder before issuing a card. Your date and place of birth are part of the standard "Know Your Customer" (KYC — a regulatory identity check) process required by financial regulations.
Access: This requirement applies to all cardholders, regardless of plan or region, because it's set by banking regulations, not by Spendesk.
How your information is used
Your date and place of birth are shared securely with Spendesk's banking partner to verify your identity and issue your card. This data isn't used for any other purpose.
Troubleshooting
Symptom: You can't request a card because the date or place of birth field is missing or incomplete.
Cause: Spendesk's banking partner requires this information before a card can be issued.
Resolution: Complete your date and place of birth in your Spendesk profile, then retry the card request.