Only Account Owner and Team Managers (Standard plan only) can transfer a subscription from one member to another.

If you are the subscription owner, ask them to make the change for you. Spendesk team can't do it on your behalf.

To transfer a subscription to a different member:

  • Head over to the "Subscriptions" tab.
  • Select the subscription you'd like to edit.
  • Click on the Edit button (the 🖍 icon) next to the subscription owner name.
  • Select the new subscription owner from the dropdown menu.

⚠️ Warning: when you change the subscription owner name, it doesn't update the cardholder name. We keep the former owner's name.

👉 If you delete a member, you can choose the new subscription(s) owner(s). If you don't, all the subscriptions are automatically transferred to the Account owner.

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