You have to pay for a higher subscription? You are spending less money than expected on your subscription? Check how to change your recurring payments card's monthly budget.

Change the budget/Spend limit of a recurring card

  • Head over to your "Subscriptions" tab

  • Click on the specific subscription you'd like to edit.

  • Click on "Manage subscription".

  • From there, you can manually increase or decrease your budget / limit of spend.

Budget increase / limit increase can be subject to approval, depending on your monthly spending policy, whereas any decrease in the budget will be automatically approved.

After the approval, only the increased amount is added to the card. At the beginning of the following month, we reload the card (or update its limit) up to the new budget.

Payment failed for insufficient funds

If the charge exceeds the card's budget/spending limit, you are automatically notified by email. You are then able to edit your monthly budget. Usually, the merchant tries to charge the card in the couple of days after the first failed attempt. You usually don't need to process the payment again manually.

Status of the budget

👉If the gauge is green, it means that your card is sufficiently loaded according to your defined budget.

👉If the gauge is red and no payment has been made that month, it means that your card wasn't automatically reloaded at the beginning of the month. Ask a Controller to check if you have enough funds on your Wallet for your cards to be able to be loaded.

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