🤔Why has the reimbursement transfer failed?
For accounts that have activated refunds via Spendesk
Alexia B avatar
Written by Alexia B
Updated over a week ago

If your transfer has failed, make sure that:

  • There's enough money in your wallet to process this transfer. You can check on your Dashboard page or in Settings > My Wallet. If not, you can add funds.

  • Make sure that employees have their correct bank information filled in Spendesk: Settings > Members > members' profile. If you need to edit it, click on "edit profile".

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