After making a payment with a virtual or physical card, or requesting a reimbursement, you will have to attach a receipt to your purchase on Spendesk. This document is a legal requirement for accounting and tax purposes.
👨🏻💻 Credit card tickets, trip or ride details, order forms, purchase orders ARE NOT valid receipts. 🚨
What's a valid receipt?
A receipt or proof of purchase is a document provided by the merchant as record of your purchase of goods or services.
A valid receipt must include the following information:
the date of the purchase.
The name and address of the supplier.
The description of the items purchased including individual prices and quantities.
The VAT if applicable.
The total price.
4 ways to upload your receipt on Spendesk
- Spendesk mobile app: snap a picture of your receipt.
- On the desktop interface of Spendesk.com: drag and drop the receipt on the related payment.
- By email reply: reply to the Payment Confirmation Email with your receipt attached
- By email forward: forward your receipt to Marvin by email to firstname.lastname@example.org. Check this email address in the "Payments" section of your company account on Spendesk if needed.
➡️ For more information, read our dedicated article.
Can't provide a receipt?
If the merchant won't give you a receipt, or if you lost it, you still need to report it in Spendesk. Click on the link "Can't provide a receipt" in the payment panel and select the reason.
Refunds are automatically marked as "there might not be a receipt".