The "insurance/assistance" option is available for French, Luxembourg and Belgian accounts.
👉🏻 As a Spendesk account owner, Controller or Admin, I want to make sure my members are covered against risk.
Spendesk insurance can provide me with:
Greater security, with controlled risks,
Peace of mind when it comes to my company's expenses.
Why you should use insurance
Since Spendesk's early days, card insurance has been a much-requested feature. It's not always easy or possible to foresee a risk, but it is possible to avoid it! 😉
Spendesk insurance covers all card purchases, virtual and physical, and a wide range of risks: purchase, assistance, legal and travel, enabling you to protect employees in many of the situations encountered in today's business world.
How can I cover my users, and at what cost?
Covering all users who make purchases via Spendesk is very simple to manage: you can insure employees for all their purchases to cover all risks without exception, and not manage anything on a case-by-case basis.
To activate this feature, contact your Spendesk account manager.
When a new user is added to Spendesk, they're automatically covered. There's no need to declare them to the insurance company, and there's no need for any paperwork: it's directly integrated into Spendesk payment methods!
Steps
Coverage involves 4 steps:
Activation of the functionality on all company cards
Payment
(potential) Incident
Declaration (declaration of need for assistance or declaration of claim to the insurer).
To make a claim, visit our dedicated article in this Help Center collection.
Our partner
This offer is in collaboration with AIG, one of the market leaders in corporate risk coverage.
For each claim, Spendesk users who have subscribed to the offer will have access to AIG's claims management service:
24/7 assistance platform, with instant support over the phone
8 assistance centers worldwide
Service available in all major European languages
Claims settled within 10 working days (if file is complete)
We offer expert support and assistance in managing claims for your employees and reimbursements in insurance situations. The employee will be taken directly in charge and will be able to follow their case with AIG teams.
👉🏻 NB: we are legally bound only by the instructions provided by our insurance/assistance partner.