Lifespan and FAQ of our single-use cards
Single-use virtual cards close automatically once the merchant charges the card or after a set period without a charge. This article explains that lifespan and answers common questions.
For: Requesters using single-use virtual cards, on all Spendesk plans.
Before you start
Single-use cards are created for one specific purchase and close automatically after use.
Available on all Spendesk plans.
No setup is required beyond requesting a single-use card for your purchase.
How long a single-use card stays active
Request and get approval for a single-use virtual card.
Use the card to complete your purchase with the merchant.
Wait for the merchant to charge the card — the card closes automatically once the charge goes through.
If the merchant doesn't charge the card, it stays active and visible in your Cards tab for 30 days.
After 30 days without a charge, the card closes automatically.
💡 Tip: If you no longer need a single-use card before it's charged, delete it manually to prevent any risk of it being used later.
Troubleshooting
Symptom: Your single-use card no longer appears as active after 30 days, even though you haven't used it.
Cause: Single-use cards close automatically 30 days after creation if the merchant hasn't charged them.
Resolution: Request a new single-use card if you still need to complete the purchase.
Symptom: A merchant tried to charge your single-use card after it already closed.
Cause: The card closed either because it was already charged once, or because the 30-day inactivity period passed.
Resolution: Request a new single-use card for any additional or repeat charges from the same merchant.
FAQs
Can I reuse a single-use card for a second purchase?
No. Single-use cards are designed for one transaction only and close automatically after the merchant charges them.
What happens if I don't use my single-use card at all?
It stays active for 30 days, then closes automatically. You'll need to request a new card if you still want to make the purchase.
Can I extend the 30-day period before a single-use card closes?
No. The 30-day lifespan is fixed. Request a new single-use card if you need more time.