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Card blocked after 3 attempts with a wrong PIN code
Card blocked after 3 attempts with a wrong PIN code
Updated over a week ago

1️⃣ If you have an American card (USD)

After typing 3 wrong pins (it doesn't have to be on the same day) the chip of your card will be blocked.

  • Reset your PIN on desktop or the app

  • Try to check your card balance on an ATM

  • If it doesn't work, ask your Admin to order a new card for you.

2️⃣ If you have a VISA (Spendesk Financial Services - EEA)

If your chip is blocked, please order or ask your Administrator to re-order a new card.

3️⃣ If you have a VISA (Adyen - UK)

If your chip is blocked, please order or ask your Administrator to re-order a new card.


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