If you are a Requester, you will need to ask your Account Administrators (i.e the Account Owner or an Administrator) to order a physical card in your name.
As an Administrator/Account owner, to order a physical card, head over to the Cards > Physical cards tab.
Select Order a new card.
Fill in the name of the member. Then, you can choose the amount to add to the card, activate a monthly automatic reload if needed, choose if you want to authorize cash withdrawal. You can edit this information later if needed.
Fill in the delivery address. It can be a workplace, home... It is not possible to change the delivery address of the card once the order is confirmed. If you would like to change it, cancel the card and reorder it.
Watch out! At the time of order, please do not use special letters like ä / ø as they might not be handled by our card partner and might show as empty in the address filled.
Confirm the order. You should receive the Spendesk card 1-3 weeks later.
🎰 Once received, cardholders will need to activate their cards. To learn how, please refer to the dedicated article.
💰 Spendesk does not charge you for individual physical cards, nor their delivery.
☝🏻 Keep in mind that for better control, physical cards should not be shared by team members. You can order 1 card per user (per email address on Spendesk) free of charge.
📱 Spendesk App:
Don't forget to download the Spendesk mobile app! It's free and makes it easier to retrieve your PIN code when needed, to check your card balance, to top it up, to block it if needed and of course to attach your receipts and fill out payment details while on the go!