This applies to all users on Spendesk who own a personal Spendesk physical card.

Card owner "good practice" tips

  • never share your card details with a colleague / friend / family member / partner
  • Do not share a card within the team. Spendesk doesn't charge you for a card nor for shipping. Every Spendesk member can have their own card.
  • Use as many single-use cards as you need to keep your card for expenses in shops or on the go.
  • Retrieve cash (if you have this option activated) only in ATMs from known banks.
  • Check your last payments every week or two weeks.

Online "secure" behavior

  • Prefer to use websites with 3D-secure activated, or a single-use card if you're not sure about a website.
  • Prefer adding your card on Paypal and using Paypal as a means of payment if you're unsure about a website.
  • Avoid saving your card details on a website.
  • Avoid paying on a phone call.
  • Never share your card details on a phone call unless you're 100% sure of your contact's identity.

Let us know if you suspect a fraudulent transaction and block your card (at least temporarily) in the meantime!

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