All Collections
๐Ÿ’ณ Physical cards
Block your card
๐Ÿ˜” Card blocked after 3 attempts with a wrong PIN code
๐Ÿ˜” Card blocked after 3 attempts with a wrong PIN code
You used the wrong PIN code 3 times and would like to unblock your chip.
Alexia B avatar
Written by Alexia B
Updated over a week ago

If you've just blocked your card's chip after 3 wrong attempts to use your PIN, you have two options:

  • Go to an ATM from a major bank, and you should be able to see a new 'PIN Unlock' option or you can otherwise view your remaining amount. Third option would be to withdraw cash.

  • If it doesn't work, please try another major bank, and if it still fails ask your Admin to order a new card for you.


Did this answer your question?