Single-purchase cards are used for one purchase or to buy 1 article only on marketplaces. Since November 14th, 2019 virtual cards are debit cards for most of our EUR and GBP accounts. Our new debit cards start with 5356. ( ➑️ Special currencies like NOK, SEK, DKK are still on prepaid cards).

Single-purchase lifespan

  • Single-purchase cards expire right after the settlement (if a payment has been initiated) or 4 days after the first banking authorization even if there is no debit in the end.

  • They expire 15 days after the first generation date if they are not used (=if you open the card details and do not use the card in the next 15 days).

  • Single-purchase cards are valid until the last day of the following month: for e.g., if you generate a single-purchase card on September 8th, it will expire on October 31st. You won't be able to use it after then.

    ➑️ Therefore, in some cases (card rental, hotel booking...) it's best to use a recurring card.

Cancellation / Failed transaction

If authorization is cancelled for any reason after being authorized, there will be no charge. Funds will go back to the company's available account. Charge is due within 18 days, above this time the authorization is cancelled (32 days in extra-rare cases).

This is why sometimes payments stay "pending" for a while before being cancelled.

Settlement

Settlement: a payment is made when the merchant confirms the transaction, usually 1-4 days after authorization. It then moves from "pending" to "payments of the month".

From Requests to Payments

A request disappears from the Requests tab after the first authorization was made on the card. Usually, virtual cards get blocked quickly after they are used. That's why sometimes you might need to generate a new card if a merchant has refused your payment, as the card appears as "used" already.

Small-amount authorizations

In most cases of purchase, the merchant checks the validity of the card with 1 or 2€ tests. Then they charge the card with the amount of the purchase. Sometimes, the budget is not enough to cover the test + the purchase so we recommend to always set up a slightly higher budget.

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