This article is for Account owners and Controllers, who can add funds on Spendesk.
Europe / UK accounts
Fund your account by bank transfer (0-5 days)
Head over to Settings > Your Wallet > Wallet Funding.
You'll find all the relevant information to prepare your bank wire transfer order. Please fill the transfer's fields exactly the same way on your bank account, otherwise the funds will be rejected. Then, proceed with the transfer.
The funds will be available on your account 1-5 business days later.
No fees apply on wire transfers (apart from FX fees if relevant).
Please note that rejected transfers will be sent back to your account within 12 days and that we won't be able to monitor this.
Instant Sepa transfer is now available. The transfer should take about 10 seconds.
United States
Companies based in the US can fund their account by:
ACH
Automatic top-up (ACH) which is not yet available for other account type. It is therefore not possible to fund a US account by bank transfer or credit card.
Limit that can be loaded on Spendesk
There is no particular limit established but your account funding should be consistent with your activity and your monthly expenses. 👀
Pro tips for your transfer to arrive safe and sound :
Beneficiary: never put "Spendesk" as the wire transfer beneficiary. Funds will be rejected
Be compliant: you can load your wallet from multiple bank accounts as long as the account is in the name of your company. Legal banking regulation prohibits funding an account from the bank account of a different company (with the exception of holding companies, which may send funds to their subsidiaries).
For transfers in dollars (USD) only: be sure to indicate in the transfer order that the recipient must pay the transfer fee. Otherwise, a fee (usually $25) will be deducted from the total amount sent.
Ebics transfers or transfers from Transferwise, Western Union, e-currency institutions (MangoPay...) will be rejected.
Transfer-related issues or questions
My top-up/transfer is not showing on Spendesk | This may be due to:
Read our dedicated article. |
My transfer is not in the right currency | Sadly, it is not possible to change the currency of your transfer. Funds will be rejected and transferred back to your bank account automatically. |
| If this is the case, please contact us at support@spendesk.com with the name of your company (and the specific account) and the amount to be sent back. We might need to ask you an IBAN or bank information to send funds back. |
I need to fund one of my wallets using the funds on another Spendesk account | If this is the case, please contact us at support@spendesk.com with the name of your company (and the specific account) and the amount to be sent back. We might need to ask you an IBAN or bank information to send funds back. Once this is done, and you receive the money you'll be able to make a new transfer to the right account. |