There are two options on Spendesk to deactivate your card.

If you'd like to stop using your card temporarily

  • head over to your Card tab.
  • Click on Block this card. This will pause your card.
  • The funds that were available on your card will automatically be transferred back to your company's account.

👉🏻 Please note that you can always un-pause this action at any time.

If you'd like to stop using your card permanently:

  • head over to your Card tab.
  • Click on Block this card.
  • Click on Report it as... and choose a reason from the drop-down menu.
  • Alternatively, you can also run through these steps on the Spendesk mobile app.

Please note that this action is irreversible. This is usually if a requester is planning to leave the company.

Can I lend / transfer my card to a colleague?

You're not able to transfer your card to another colleague as plastic cards are individual and made for a specific cardholder.

Unfortunately, you shouldn't lend them either : our virtual and plastic cards are tied to individual user accounts. It means that all transactions will appear in Spendesk under their name.

This is to ensure that your Account Administrators, including your accountant, can easily track and monitor what’s being spent across your company.

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If your colleague does not have a plastic card yet, it’s time to order one. To do so, make sure to ask your Account Administrators: they are able to order one for you, on your behalf. Plus, they're free of charge! 🙌🏻

Don't hesitate to reach out should you have any questions via our in-app chat or directly at support@spendesk.com.

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