As the Account Owner, how can I confirm expense reimbursement transfers?
As an Account Owner, you must confirm transfers securely on Spendesk.
You can approve transfers from your mobile phone or using a text message.
Step 1: Select employees to reimburse and trigger the wire transfer
Go to the Expense claims > Confirm tab and check what needs to be reimbursed. Select employees to reimburse, and then click on "Validate transfer".
Step 2: Validate the action on mobile
You will see a screen explaining that you need to open your mobile app to validate the operation.
Step 3: Obtain the operation on the mobile app
If your current device is active, you should receive a notification warning you about an operation to validate. When clicking on the notification, you're redirected to the page to validate the operation.
If you don't get any notification, you'll just have to open the app and authenticate: the page to validate the operation will be automatically displayed.
Step 4: Validate the action
If you click on "Validate", you'll be redirected to the authentication screen (see the Authentication flow article). Once the authentication is successful, you can see a success message on desktop and on the mobile app.
If you click on "Deny", you'll also need to authenticate, and a declined message will be displayed on desktop.
Note that every action has a 5-min validity period.
Step 4 bis - Alternate text message flow
If you can't/don't want to validate the operation on the app, you can choose the alternate text-message flow by clicking on "Use an alternate authentication method".
In that case, a code will be sent via text message to validate the wire transfer. You'll just need to enter your code in the screen below 👇
If you need any further info, contact our support team at support@spendesk.com!