Spendesk

Spendesk legal notice and security protocols.

Legal and Security

More information on GDPR, our privacy policy, cookies, storage and security.

Protection of my information

Spendesk GDPR policy

Every Spendesk customer goes through a KYC check while opening an account or during a periodic review. We explain here what it is about.

KYC review - what is it ?

KYC for Companies - required document and process

KYC for Associations - required document and process

Understanding PSD2 and Strong Customer Authentication (SCA)

Find all the legal information about our website.

Our legal notice

Document Sealing and Digitisation (e-receipts)

FAQ - our KYC process

Procedure to report any complaint, claim or dissatisfaction related to your experience with Spendesk

How to make a complaint?

Compliance

Spendesk is not a traditional banking institution. Learn more in this article!

A short introduction to the difference between Spendesk and a bank

Download a confirmation of balance

Payment service provider (EEA customers)

Payment service provider (US customers)

Payment service provider (UK customers)

Payment services

Why we are securing Spendesk access and transactions.

Legal framework : secure your access to Spendesk

Strong customer authentication (SCA) on mobile

Spendesk checks passwords against known breaches to help you stay secure when creating, updating, or resetting your password.

🔐 Strong Password Security

Secured login (SCA) 

About us

Product

Customers

Blog

Login

Status Page

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.