💳Order physical cards

How to order a card as an Account Administrator or Account Owner.

Updated over a week ago

If you are a Requester, you will need to ask your Account Administrators (i.e the Account Owner or an Administrator) to order a physical card in your name.

As an Administrator, to order a physical card on behalf of a Requester :

  • head over to the Cards tab.

  • Select Order a new card.

  • Fill in the name of the member, budget to add to the card, activate a monthly automatic reload, choose if you want to authorize cash withdrawal.

    👉🏻 You can edit this information later as well.

  • Fill in the delivery address. It can be a workplace, home...

  • Confirm the order. You should receive the Spendesk card within 1-3 weeks.

  • It is not possible to change the delivery address of the card once the order is confirmed. If you would like to change it, cancel the card and reorder it.

  • Once received, cardholders will need to activate their cards. To learn how, please refer to the dedicated article.

    💰 Spendesk does not charge you for individual physical cards, nor their delivery.

    ☝🏻 Keep in mind that for better control, physical cards should not be shared by team members. You can order 1 card per user (per email address on Spendesk) free of charge.

📩 Watch out! At the time of order, please do not use special letters like ä / ø as they might not be handled by our card partner and might show as empty in the address filled.

📱 Spendesk App:

Don't forget to download the Spendesk mobile app! It's free and makes it easier to retrieve your PIN code when needed, to check your card balance, to top it up, to block it if needed and of course to attach your receipts and fill out payment details while on the go!

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