Spendesk

Alexia B

Order, activate and pay-on-the-go with your Spendesk physical card

💳 Physical cards

Account Administrators (Account Owner or Administrator) have set up your approval policy. You can find yours in "My profile" settings.

👥 About physical Cards and Approval Policies

Spend responsibly! Your Admin has defined spending limits on your card, but it's for your own good 🎉.

🎸 Requesters - Get to know your card settings!

How to order a card as an Account Administrator or Account Owner.

💳Order physical cards

How to manage one's card budget, as an Administrator (or Account Owner) or user.

🖍 Manage physical cards' budget

You've made a mistake in the card delivery details or are unsure of the need of a card you've ordered ?

➡️ Cancel a physical card's order

As an Administrator or Account owner, set up some control settings on the company's physical cards.

⚙️ Set up control on spending - Physical Cards

Add timeframes and spending categories limitations to cards.

🕺🏻 Set up control on spending - Physical Cards
(Advanced)

Manage card orders and set up budgets - Account owner and Admins only

Learn how to activate your personal physical card on Spendesk.

💳 Activate your physical card

Learn how to view/reset your personal Spendesk card's PIN code.

☕️ Retrieve/Reset your PIN code

Check your card details to understand why your card doesn't work after activation.

😟 Your physical card is activated but doesn't work

↑ Top up your card / ask for a budget increase

Your Account owner or Admin ordered a card but you still haven't received it? Let us know.

⤵📨 You didn't receive your card

You need a new Spendesk card. Contact your Administrator!

✉️ You need a new card

Receive and activate your card - Requesters only

🙅‍♀️ 🙅‍♂️ Can I lend / transfer my card to a coworker?

It's possible to use your physical card abroad. Check your card load and settings beforehand!

🛬 Use your physical card abroad

Several ways to pay using a physical card

💳 Pay with a physical card

Learn the usual Spendesk interface behavior when paying at a Gas Station.

⛽️ Pay at a gas station

📩 Upload the right receipt

Cash withdrawal is available upon request on Spendesk cards. This article is for Account Owners.

💵 Activate cash withdrawal on cards

Pay with your physical card

How to pause or cancel your physical card

⏯ ❌ 💳 Temporarily or permanently deactivate your card

Don't panic if you notice that your card is lost, damaged or has been stolen. Just read this article!

😵 Your card is lost/stolen/damaged

You used the wrong PIN code 3 times and would like to unblock your chip.

😔 Card blocked after 3 attempts with a wrong PIN code

Block your card

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