Physical cards | Spendesk Help Center

Manage card orders and set up budgets - Account owner and Admins only

Cancel a card order

You've made a mistake in the card delivery details or are unsure of the need of a card you've ordered ?

Written by Alexia Bourgeois
Updated over a week ago

Order physical cards

How to order a card as an Account Administrator or Account Owner.

Written by Alexia Bourgeois
Updated over a week ago

Manage physical cards' budget

How to manage one's card budget, as an Administrator (or Account Owner) or user.

Written by Alexia Bourgeois
Updated over a week ago

Configure control settings on cards - Advanced (Standard Plan)

Add timeframes and spending categories limitations to cards.

Written by Alexia Bourgeois
Updated over a week ago

Configure spending control settings - Lite plans

As an Administrator or Account owner, set up some control settings on the company's physical cards.

Written by Alexia Bourgeois
Updated over a week ago

Receive and activate your card - Requesters only

Activate your card

Learn how to activate your personal physical card on Spendesk.

Written by Alexia Bourgeois
Updated over a week ago

Retrieve your PIN code

Learn how to view your personal Spendesk card's PIN code.

Written by Alexia Bourgeois
Updated over a week ago

Top up your card - ask for more budget

Learn the steps to top up your card.

Written by Alexia Bourgeois
Updated over a week ago

Your card is activated but doesn't work

Check your card details to understand why your card doesn't work after activation.

Written by Alexia Bourgeois
Updated over a week ago

You want a new card

You need a new Spendesk card. Contact your Administrator!

Written by Alexia Bourgeois
Updated over a week ago

You didn't receive your card

Your Account owner or Admin ordered a card but you still haven't received it? Let us know.

Written by Alexia Bourgeois
Updated over a week ago

Pay with your physical card

Upload the right receipt

Learn all about valid receipts.

Written by Alexia Bourgeois
Updated over a week ago

Withdraw cash with your card

Cash withdrawal is available upon request on Spendesk cards. This article is for Account Owners.

Written by Alexia Bourgeois
Updated over a week ago

Use your physical card abroad

It's possible to use your physical card abroad. Check your card load and settings beforehand!

Written by Alexia Bourgeois
Updated over a week ago

Pay at a gas station

Learn the usual Spendesk interface behavior when paying at a Gas Station.

Written by Alexia Bourgeois
Updated over a week ago

Block your card

Temporarily or permanently deactivate your card

Learn how to deactivate your physical card (permanently or temporarily).

Written by Alexia Bourgeois
Updated over a week ago

Card blocked after 3 attempts with wrong PIN code

You used the wrong PIN code 3 times. Learn how you to deal with a blocked card!

Written by Alexia Bourgeois
Updated over a week ago

Your card is lost/stolen/damaged

Don't panic if you notice that your card is lost, damaged or has been stolen. Just read this article!

Written by Alexia Bourgeois
Updated over a week ago