Physical cards | Spendesk Help Center

Manage card orders and set up budgets - Account owner and Admins only

Cancel a card order

You've made a mistake in the card delivery details or are unsure of the need of a card you've ordered ?

Written by Alexia Bourgeois
Updated over a week ago

Order physical cards

How to order a card as an Account Administrator or Account Owner.

Written by Alexia Bourgeois
Updated this week

Manage physical cards' budget

How to manage one's card budget, as an Administrator (or Account Owner) or user.

Written by Alexia Bourgeois
Updated this week

Configure control settings on cards - Advanced (Standard Plan)

Add timeframes and spending categories limitations to cards.

Written by Alexia Bourgeois
Updated over a week ago

Configure spending control settings - Lite plans

As an Administrator or Account owner, set up some control settings on the company's physical cards.

Written by Alexia Bourgeois
Updated over a week ago

Receive and activate your card - Requesters only

Activate your card

Learn how to activate your personal physical card on Spendesk.

Written by Alexia Bourgeois
Updated over a week ago

Retrieve/Reset your PIN code

Learn how to view/reset your personal Spendesk card's PIN code.

Written by Alexia Bourgeois
Updated over a week ago

Top up your card - ask for more budget

Learn the steps to top up your card.

Written by Alexia Bourgeois
Updated over a week ago

Your card is activated but doesn't work

Check your card details to understand why your card doesn't work after activation.

Written by Alexia Bourgeois
Updated over a week ago

You want a new card

You need a new Spendesk card. Contact your Administrator!

Written by Alexia Bourgeois
Updated over a week ago

You didn't receive your card

Your Account owner or Admin ordered a card but you still haven't received it? Let us know.

Written by Alexia Bourgeois
Updated over a week ago

Pay with your physical card

Upload the right receipt

Learn all about valid receipts.

Written by Alexia Bourgeois
Updated over a week ago

Withdraw cash with your card

Cash withdrawal is available upon request on Spendesk cards. This article is for Account Owners.

Written by Alexia Bourgeois
Updated over a week ago

Use your physical card abroad

It's possible to use your physical card abroad. Check your card load and settings beforehand!

Written by Alexia Bourgeois
Updated this week

Pay at a gas station

Learn the usual Spendesk interface behavior when paying at a Gas Station.

Written by Alexia Bourgeois
Updated over a week ago

Block your card

Temporarily or permanently deactivate your card

Learn how to deactivate your physical card (permanently or temporarily).

Written by Alexia Bourgeois
Updated over a week ago

Card blocked after 3 attempts with wrong PIN code

You used the wrong PIN code 3 times. Learn how you to deal with a blocked card!

Written by Alexia Bourgeois
Updated over a week ago

Your card is lost/stolen/damaged

Don't panic if you notice that your card is lost, damaged or has been stolen. Just read this article!

Written by Alexia Bourgeois
Updated over a week ago